Home Delivery FAQs

Frequently Asked Questions - Home Delivery

Where do you deliver at-home family packs to?

Our delivery range is up to within 20km of our restaurant in Haymarket. 

There is a flat rate delivery of $10 per order with no minimum order. 

FREE delivery is available on all orders above $75. 

 

When are the home deliveries?  

The cut-off for home delivery orders is 4pm the day before the scheduled delivery date.

The delivery window each day is between 11-6pm. Unfortunately we are unable to estimate a delivery time until the day of delivery as the delivery time will depend on traffic conditions as well as the number of orders on the route on the day.

Please include your mobile phone number to receive a text update on the delivery day. 

Please note that our schedule may change. Our schedule to date is as follows:

 

 

 

My suburb is not covered within your range. How can I order?

Our products are also listed on Thai Kee's website and they have a wider delivery range. 

 

How long do the family packs last? How should I store it?

The family packs can be refrigerated for up to 1 week or frozen for up to 1 month from date of delivery. 

Noodles, chashu, sauces and any vegetables should be stored in the fridge. Nori, sesame seeds, oils & vinegar can be safely stored in room temperature. 

Please do not refreeze any thawed food products.  

 

Where do I find instructions to prepare the packs?

A link to instructions in PDF form are found on each product's page on our website. 

 

Can you deliver hot food with our home delivery order?

No, unfortunately hot food is only available for pick-up/takeaway at our Darling Square restaurant or for delivery via UberEats & EASI.